Shipping Policy

We work to make every order as simple and reliable as possible from checkout to delivery.

Order Processing

Orders are prepared for shipment after payment and order details have been successfully verified. Processing times may vary depending on product availability, order volume, destination and other operational factors.

Orders containing multiple products may be shipped separately when items are stored or fulfilled from different locations.

Shipping Options

Available shipping methods, estimated delivery information and any applicable shipping charges are displayed during checkout whenever available.

Delivery times are estimates and may be affected by carrier operations, customs procedures, holidays, weather conditions, regional restrictions or other circumstances outside our reasonable control.

International Shipping

International shipping availability depends on the destination and the products included in the order.

Customers are responsible for providing complete and accurate shipping information. Depending on the destination, customs duties, import taxes or other local charges may apply unless otherwise stated during checkout.

Tracking

When tracking is available, shipment information will be provided after the order has been dispatched. Tracking activity may take some time to appear after a carrier receives the package.

Incorrect Shipping Information

Customers should carefully review their shipping information before completing an order. Once an order has entered fulfillment or has been shipped, we may not be able to change its delivery destination.

Delayed or Undeliverable Packages

Carrier delays do not necessarily indicate that a package has been lost. Delivery schedules can change due to circumstances beyond our control.

Packages returned because of an incorrect address, failed delivery attempt, refusal or other delivery issue may require additional processing before a resolution can be provided.